Date

Acrelec-Hospitality-Cloud-Solutions

Frictionless
Hospitality

Acrelec has a wide variety of products to help drive-throughs and quick service restaurants reach their potential. Acrelec has constructed a Drive-Through Eco-System with offerings that will add numerous benefits to your drive-through.

Help reduce the queues that snake out of your drive-through and avoid losing customers to the competition due to long wait times.

Drive-Through

Eco-System

Quick Service

Reduce Queues & Wait Times

Personal Touch

Save Customer Profiles

Acrelec Kiosk

Kiosk is the solution to long queues and a frictionless point of sale experience. Add a personal touch to your service with profiles that remember your customer’s favourite orders and give product recommendations. Product recommendations may encourage large orders, speed up order time and positively influence the customer experience.

Allow your customers to take control of their orders so your staff can focus on providing better customer service.

The Kiosks are customisable with a range of added decorative and functional options. Acrelec’s devices are easy to maintain since they have the lowest failure rate compared to other Kiosks because Acrelec keeps its in-house manufacturing facilities to maintain a high standard. Manage features like upselling, upsizing, suggestive selling and limited-time offers through the included Kiosk cloud service.

Kiosk is also ideal for grocery stores and entertainment venues.

Frictionless

Point of Sale

Acrelec QTimer 2.0

“Shave up to 30 seconds off your drive-thru”.

View the traffic ahead of time by linking your POS with several vehicle detection technologies. QTimer 2.0 records and tracks the drive-through data to create a visual of the current performance.

Predict traffic blockages and bottlenecks

Track average order duration to plan around rush hour. Use the included app to achieve this.

QTimer 2.0 comes with gamification to incentivise employees to give faster service. According to Acrelec, 90% of staff are more productive when gamification is involved. The Engage platform allows you to create rewards and competitions to boost employee performance between locations.

Acrelec Outdoor Digital Menu Boards

Acrelec built these screens to be responsive to both your customers themselves and the amount of driveline traffic. In peak times, this menu board can display selected items to help customers choose their order faster and speed up the ordering process.

Digital signage can help keep you ahead of your competitors and those paper menu boards from a bygone era. Digital menu boards can be a tool to entertain customers in line and create a positive customer experience. Put attention on seasonal items and help boost unknown items. These digital boards can also function as advertisements when your restaurant is closed.

Easily switch out your campaigns to keep up with the ever-changing trends. It’s swift to update these boards with Acrelec’s Creative Studio.

Rotate your time-specific menus so that customers see what is relevant when it is relevant. You won’t have to explain that breakfast isn’t served past 11:00 a.m. so often.

Speed up service

and reduce the average order time for your customers with Acrelec’s Digital Menu Boards.

Acrelec
Self-Checkout

Self-Checkout has the potential to make the ordering experience faster and more efficient in retail and grocery stores. Experience high-quality systems that offer reduced total cost of ownership with components that are easy to monitor and external devices that are easily accessible.

Tailor the Self-Checkout to your store. Easily integrate components like cash management or weighing scales and customise them according to your needs. Change the aesthetic appearance to match your brand colours so the system can seamlessly blend with your store operations.

 

Acrelec’s S22 Light Self-Checkout is ideal for an express service, so customers buying a few items don’t have to wait in long queues alongside customers with full trollies. The S22 Light can be free-standing or mounted on a wall or countertop. The screen display can be landscape or portrait orientated.

The larger SCO, the S15, gives more space to handle sizable purchases. Modify the S15 with as many or as few additional elements as you prefer. You can add in a scale, cash management or side tables. 

The larger model is only available as a free-standing version. 

Acrelec Pickup

Pickup is an omnichannel offering from Acrelec that allows your store to offer an efficient click and collect service. Customers order their goods online and then use the app to let the store know when they are on their way to collect the order. Shoppers receive their orders in-store or in the parking lot.
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Customers will purchase their items online via an e-commerce platform like your online store. They will then select the option to collect their purchase from your store. The app will let you know when they are on their way, so you can ensure the order is ready on time.
Service desk collections typically have long wait times, take a lot of effort and don’t always guarantee a satisfying customer experience. The difference with Acrelec Pick Up is that the software eliminates the guesswork of online ordering with in-store collection interactions to ensure fast service. The system creates a customer journey that merges both the online and offline experience in the most convenient way possible. With Acrelec, you can provide better service and gain a competitive advantage.

Services

Cloud Based / Frictionless Solutions